Careers at Murphy Door

About the Role: Murphy Door is redefining luxury furniture with innovation, customization, and hidden functionality—and we are growing fast. The Concierge team ensures our customers receive not just…

About the Role: Murphy Door is redefining luxury furniture with innovation, customization, and hidden functionality—and we are growing fast. The Concierge team ensures our customers receive not just a product, but an experience worth raving about. We are seeking a relationship-driven Customer Concierge to be the key connection between our customers and internal teams after the sale. This full-time, in-office role ensures each client receives a seamless, luxury-level experience from purchase to delivery—and beyond. As the face of the brand post-sale, you’ll guide customers through every step, resolve issues with care, and create moments that turn satisfied clients into lifelong advocates. Your role is more than managing orders—it’s about crafting “above and beyond” experiences that delight customers, build emotional connections, and leave a lasting impression of our brand. Every interaction is an opportunity to make clients feel truly valued. This position also serves as a launchpad for career growth. High-performing Concierges have a direct pathway into Murphy Door’s elite Sales Team, where you’ll develop advanced sales skills, take ownership of larger client portfolios, and have the opportunity to earn $130,000+ annually. If you are ambitious, driven, and ready to grow, this role is the first step toward a high-impact, high-earning future. Key Responsibilities: • Serve as the single point of contact for customers post-sale, providing timely updates and seamless coordination. • Deliver proactive communication and regular check-ins to make customers feel informed and valued. • Manage order details and resolve escalations thoughtfully while maintaining our premium brand standards. • Record detailed customer notes in the CRM for team visibility and continuity. • Send personalized touches—thank-you notes, gifts, or branded surprises—to create memorable experiences. • Collaborate with Sales, Customer Service, Marketing, and Fulfillment teams to meet timelines and exceed expectations. • Engage satisfied customers to support reviews, referrals, and case studies. • Uphold Murphy Door’s values of excellence, creativity, and care in every interaction. • Participate in ongoing training, coaching, and mentorship opportunities to continuously improve your skills, enhance the customer experience, and prepare for future growth within Murphy Door. What We’re Looking For: • 2+ years in a client-facing or service-driven role (concierge, hospitality, account management, or customer success preferred). • Warm, professional communication style with high emotional intelligence. • Exceptional organization and attention to detail—you never let things slip through the cracks. • Confident and resourceful problem-solver who remains calm under pressure. • Tech-savvy, comfortable using CRM and modern communication tools. • Genuine passion for helping others and building strong relationships. • Ability to work onsite in Ogden, UT, Monday–Friday, with occasional weekend flexibility. • Open to growth and feedback: embraces coaching, seeks opportunities to learn, and is motivated to continuously improve skills and impact. Compensation & Growth Path: • Base Pay: $19/hr + Bonus & Commission • Career Growth: Exceptional Concierges are actively coached and mentored to join our award-winning Sales Team. You’ll gain advanced client management, sales strategy, and leadership experience, positioning you for a high-earning role that rewards performance, initiative, and dedication. This is a growth-forward role designed to develop future leaders within Murphy Door. Benefits: • 401(k) with Matching • Health, Dental, and Vision Insurance • Paid Time Off + Paid Training • Tuition Reimbursement • Life Insurance • Employee Assistance Program (EAP) • Health Savings Account (HSA) • Gym Membership Reimbursement • High-Performance Culture with Growth Opportunities Why You’ll Love This Role: • Take pride in crafting five-star experiences for every customer. • Enjoy helping others and turning complex processes into seamless experiences. • Be part of a team that values excellence, creativity, and personal growth. • Launch your career toward a high-impact, high-earning sales role. Apply now to join Murphy Door and make a lasting impact on our customers while building a rewarding career. Job Type: Full-time Pay: From $40,000.00 per year Benefits: • 401(k) matching • Dental insurance • Health insurance • On-the-job training • Paid time off • Professional development assistance • Vision insurance Application Question(s): • Our goal is to deliver not just a product, but an unforgettable experience. What would you do to go above and beyond for a customer during the fulfillment process? • Describe a time you turned a frustrated or disappointed customer into a loyal fan. What did you do, and what was the outcome? Work Location: In person

Artificial Intelligence Architect Murphy Door Utah Based | On Site | Full Time Murphy Door is the world leader in hidden door systems and multifunctional furniture. We operate highly automated…

Artificial Intelligence Architect Murphy Door Utah Based | On Site | Full Time Murphy Door is the world leader in hidden door systems and multifunctional furniture. We operate highly automated manufacturing facilities in Utah and Kentucky and design, engineer, and manufacture our own hardware, products, and systems. We are building an internal AI sandbox and are looking for a high level AI architect to lead it. This is not an entry level AI role. This is not a research only position. This is a build and deploy role inside a real operating company. The Mission Your job is to identify, build, and deploy AI systems that create real operational advantage. You will: • Design and implement internal AI agents • Build copilots for sales, engineering, manufacturing, and support • Create automation pipelines using LLMs and agent frameworks • Implement RAG systems and knowledge retrieval environments • Integrate APIs across internal tools and systems • Experiment with emerging frameworks such as OpenClaw and advanced agent orchestration tools • Rapidly prototype and deploy working solutions into production • Stay ahead of AI trends and apply them before competitors do We are not looking for someone to write reports about AI. We are looking for someone to build systems that improve margin, throughput, and speed. What We Care About We care about depth, not degrees. You should have hands on experience with: • Large language models and prompt engineering at an advanced level • Agent based systems and task orchestration • Embeddings, vector databases, and retrieval systems • Python or similar scripting languages • API integrations and workflow automation • Cloud and local deployment environments • Data pipelines and structured data environments • AI security considerations in business systems If you have built working AI systems outside of tutorials, we want to talk to you. The Environment You will work directly with leadership and cross functional teams. If you build something that works, it will be implemented quickly. You will have real manufacturing systems, real sales teams, and real operational data to improve. This is a high autonomy role for someone who does not need hand holding and enjoys building from scratch. Ideal Candidate • Self driven and highly curious • Comfortable experimenting and shipping fast • Able to explain complex AI systems in simple terms • Motivated by building unfair competitive advantage • Excited by solving real world business problems with AI Compensation Competitive salary plus performance based upside tied to measurable impact. How To Apply Send: • A short description of a real AI system you built • Portfolio, GitHub, or project links • A brief explanation of how you would apply AI inside a manufacturing company We are not looking for surface level familiarity. We are looking for someone who lives this space. If you want to build AI inside a company that actually moves fast and deploys what you create, apply. Full benefit package available including Health, Dental, Vision, and Life 4% Matching 401K

Artificial Intelligence Architect Utah Based | On Site | Full Time Murphy Door is the world leader in hidden door systems and multifunctional furniture. We operate highly automated manufacturing…

Artificial Intelligence Architect Utah Based | On Site | Full Time Murphy Door is the world leader in hidden door systems and multifunctional furniture. We operate highly automated manufacturing facilities in Utah and Kentucky and design, engineer, and manufacture our own hardware, products, and systems. We are building an internal AI sandbox and are looking for a high level AI architect to lead it. This is not an entry level AI role. Your job is to identify, build, and deploy AI systems that create real operational advantage. Design and implement internal AI agents • Create automation pipelines using LLMs and agent frameworks • Stay ahead of AI trends and apply them before competitors do We are not looking for someone to write reports about AI. Large language models and prompt engineering at an advanced level • Embeddings, vector databases, and retrieval systems • Python or similar scripting languages • Cloud and local deployment environments • Data pipelines and structured data environments • AI security considerations in business systems If you have built working AI systems outside of tutorials, we want to talk to you. You will have real manufacturing systems, real sales teams, and real operational data to improve. This is a high autonomy role for someone who does not need hand holding and enjoys building from scratch. Comfortable experimenting and shipping fast • Able to explain complex AI systems in simple terms • Motivated by building unfair competitive advantage • Excited by solving real world business problems with AI Competitive salary plus performance based upside tied to measurable impact. A short description of a real AI system you built • Portfolio, GitHub, or project links • A brief explanation of how you would apply AI inside a manufacturing company If you want to build AI inside a company that actually moves fast and deploys what you create, apply. Full benefit package available including Health, Dental, Vision, and Life

Title: Director of Ecommerce Revenue Operations Location: Utah. On site preferred. Compensation: Extremely Competitive plus base plus bonus performance incentives Murphy Door is the world leader…

Title: Director of Ecommerce Revenue Operations Location: Utah. On site preferred. Compensation: Extremely Competitive plus base plus bonus performance incentives Murphy Door is the world leader in hidden door and multifunctional furniture manufacturing. We design, engineer, and manufacture everything in house across two highly automated facilities. Over 200000 doors installed worldwide. INC 5000 fastest growing company. Category leader. Now we are hiring the person who protects and scales our digital revenue engine. This is not a Shopify admin role. We are hiring a Director of Ecommerce Revenue Operations to own pricing architecture, configuration logic, and revenue integrity across Shopify and Microsoft Dynamics. Our products are customizable. Options stack. Pricing logic is complex. A small error can multiply fast and cost real money. This role sits at the intersection of ERP, ecommerce, and margin control. You will ensure cost changes flow cleanly from Dynamics to Shopify. You will eliminate discount stacking errors. You will govern SKU logic across thousands of configurable combinations. You will build systems that prevent revenue leaks before they happen. What You Will Own • Shopify pricing architecture and product configuration logic • Microsoft Dynamics cost synchronization and price governance • Margin protection and pricing optimization • Promotional rule structure and discount control • SKU governance and option dependency mapping • Automated QA processes for pricing validation • Revenue leak detection and correction • Cross department change control for new product launches Who We Are Looking For • 5 to 10 plus years in ecommerce operations, revenue operations, or pricing governance • Deep Shopify or Shopify Plus experience • Experience working directly with ERP systems such as Microsoft Dynamics • Strong grasp of margin math and contribution analysis • Experience managing configurable product catalogs • Systems thinker who builds structure, documentation, and controls • High ownership mentality. No excuse culture. Compensation Base salary: depending on experience and depth of ownership Plus Bonus Performance incentives tied to measurable revenue integrity improvements Full benefits Long term growth inside a vertically integrated manufacturing powerhouse If you have built pricing systems, cleaned up broken logic, and protected margin at scale, this is a serious seat with real responsibility. If you are looking to simply manage a storefront, this is not the role. Apply if you want ownership over revenue integrity inside a company that moves fast and expects excellence.