Mark was a wonderful host. Showed me all around the shop and show room and was a wealth of knowledge. Very cool place will definitely be back!
Vica was super helpful! Was able to confirm my order for our customer and even helped me out with changing a few details about my order that I needed help with! Great customer service!
Alijah from Murphy Door was fantastic! He was very knowledgeable, friendly and it was great pleasure working with him on our new door. Very excited!
Great service from Vica! The help with measurements, finishes and matching multiple products was perfect. Very nice people!
Vica was very attentive, explained the processes.
However, in Annette to install Murphy bookcase, there are a few items missing. One item is a second backing board. It shows 2 but only received 1. I realize it’s too late to make a claim, but I have had a hard time finding someone to install. It’s still not installed. Suggestion…. Put instructions in the box along with detailed info about screws. I am very disappointed that I am not able to figure out how to install it. I have googled and study diagram for hours. This not an easy project for a semi intelligent female. On all your ads it’s states easy to install. Not true.
Was in a pickle embarrassed to call, but ANNA was SO NICE….acting like us losing a key was no big deal! Thanks for your help Anna!!
Vica was very helpful during my ordering process. She explained each step to make sure everything goes smoothly!
The ordering process was quite pleasant and easy. Vica was knowledgeable and offered information that I didn't think to inquire about. Appreciate that!
Vica was wonderful with helping me change info on one of my orders! She was super patient and very efficient.
Murphy Door was super easy to deal with, plus my sales representative Vica was very friendly & fun to work with! We are excited about our new purchase!!
Had no problem ordering what I needed from the website and the follow-up from Vica to double check my order and answer any questions was great. Thank you
Experienced a couple of glitches in my delayed door installation, but Vica R. with Customer Services was amazing--diligent, persistent, friendly & very helpful. Wish every company had somebody like her!
Vica made the whole process easy and worry free, communicating with the designers seamlessly and coordinating everything. Thanks for the help again, Vica!
Needed some more touch paint. Vica was very helpful and got things done quickly. Customer loves the door and is very happy.
⭐️⭐️⭐️⭐️⭐️ 5‑Star Review
I recently ordered a Murphy Door and worked with Vica, who was extremely helpful throughout the process. Most of the ordering and configuration was done on my end, but she followed up right after my purchase to double‑check all the important details — rough opening, swing direction, and overall use case — to make sure everything would be correct before production.
She also caught an issue I would’ve never noticed: I had accidentally selected a locking mechanism that wouldn’t work with my setup. She reached out, explained the problem clearly, and helped me correct it right away. Our phone conversations were brief but very productive, and her attention to detail saved me from a headache down the road.
Great customer service, and I appreciate her stepping in to make sure the order was right.
Fingers crossed the door arrives and installs without issues.
I literally placed my order an hour ago and Vica called me to ensure my build specs were 100% accurate and answered my question on a locking mechanism within 10 minutes! If this is any indication how the rest of this purchase goes I am very excited! I am in the service industry and I have not been treated this well….can I say ever??? Can’t wait to get my door! Sincerely, Kurt
Vica has been great so far in coordinating the delivery and making sure the order is complete.
From Valerie and Kaleigh to Sydney, and most recently Vica, the entire team at Murphy Door has been outstanding. Everyone has been responsive, knowledgeable, and genuinely helpful in addressing all of my questions and concerns throughout the process.
Murphy Door produces a high-quality product and, just as importantly, stands behind what they sell with exceptional customer service. It’s refreshing to work with a company that truly values its customers and takes pride in both its products and support. I highly recommend Murphy Door to anyone looking for a quality product backed by an amazing team.