Careers at Murphy Door

A leading manufacturer is seeking a high level AI architect to design and implement AI systems that enhance operational performance. This role emphasizes building and deploying practical AI solutions…

A leading manufacturer is seeking a high level AI architect to design and implement AI systems that enhance operational performance. This role emphasizes building and deploying practical AI solutions within a fast-paced environment. The ideal candidate will possess hands-on experience with large language models and task orchestration, and will work closely with leadership and cross-functional teams to deliver measurable results. Competitive salary and full benefits package included. #J-18808-Ljbffr

Artificial Intelligence Architect Murphy Door Utah Based | On Site | Full Time Murphy Door is the world leader in hidden door systems and multifunctional furniture. We operate highly automated…

Artificial Intelligence Architect Murphy Door Utah Based | On Site | Full Time Murphy Door is the world leader in hidden door systems and multifunctional furniture. We operate highly automated manufacturing facilities in Utah and Kentucky and design, engineer, and manufacture our own hardware, products, and systems. We are building an internal AI sandbox and are looking for a high level AI architect to lead it. This is not an entry level AI role. This is not a research only position. This is a build and deploy role inside a real operating company. The Mission Your job is to identify, build, and deploy AI systems that create real operational advantage. You will: • Design and implement internal AI agents • Build copilots for sales, engineering, manufacturing, and support • Create automation pipelines using LLMs and agent frameworks • Implement RAG systems and knowledge retrieval environments • Integrate APIs across internal tools and systems • Experiment with emerging frameworks such as OpenClaw and advanced agent orchestration tools • Rapidly prototype and deploy working solutions into production • Stay ahead of AI trends and apply them before competitors do We are not looking for someone to write reports about AI. We are looking for someone to build systems that improve margin, throughput, and speed. What We Care About We care about depth, not degrees. You should have hands on experience with: • Large language models and prompt engineering at an advanced level • Agent based systems and task orchestration • Embeddings, vector databases, and retrieval systems • Python or similar scripting languages • API integrations and workflow automation • Cloud and local deployment environments • Data pipelines and structured data environments • AI security considerations in business systems If you have built working AI systems outside of tutorials, we want to talk to you. The Environment You will work directly with leadership and cross functional teams. If you build something that works, it will be implemented quickly. You will have real manufacturing systems, real sales teams, and real operational data to improve. This is a high autonomy role for someone who does not need hand holding and enjoys building from scratch. Ideal Candidate • Self driven and highly curious • Comfortable experimenting and shipping fast • Able to explain complex AI systems in simple terms • Motivated by building unfair competitive advantage • Excited by solving real world business problems with AI Compensation Competitive salary plus performance based upside tied to measurable impact. How To Apply Send: • A short description of a real AI system you built • Portfolio, GitHub, or project links • A brief explanation of how you would apply AI inside a manufacturing company We are not looking for surface level familiarity. We are looking for someone who lives this space. If you want to build AI inside a company that actually moves fast and deploys what you create, apply. Full benefit package available including Health, Dental, Vision, and Life 4% Matching 401K

Artificial Intelligence Architect Utah Based | On Site | Full Time Murphy Door is the world leader in hidden door systems and multifunctional furniture. We operate highly automated manufacturing…

Artificial Intelligence Architect Utah Based | On Site | Full Time Murphy Door is the world leader in hidden door systems and multifunctional furniture. We operate highly automated manufacturing facilities in Utah and Kentucky and design, engineer, and manufacture our own hardware, products, and systems. We are building an internal AI sandbox and are looking for a high level AI architect to lead it. This is not an entry level AI role. Your job is to identify, build, and deploy AI systems that create real operational advantage. Design and implement internal AI agents • Create automation pipelines using LLMs and agent frameworks • Stay ahead of AI trends and apply them before competitors do We are not looking for someone to write reports about AI. Large language models and prompt engineering at an advanced level • Embeddings, vector databases, and retrieval systems • Python or similar scripting languages • Cloud and local deployment environments • Data pipelines and structured data environments • AI security considerations in business systems If you have built working AI systems outside of tutorials, we want to talk to you. You will have real manufacturing systems, real sales teams, and real operational data to improve. This is a high autonomy role for someone who does not need hand holding and enjoys building from scratch. Comfortable experimenting and shipping fast • Able to explain complex AI systems in simple terms • Motivated by building unfair competitive advantage • Excited by solving real world business problems with AI Competitive salary plus performance based upside tied to measurable impact. A short description of a real AI system you built • Portfolio, GitHub, or project links • A brief explanation of how you would apply AI inside a manufacturing company If you want to build AI inside a company that actually moves fast and deploys what you create, apply. Full benefit package available including Health, Dental, Vision, and Life

Title: Director of Ecommerce Revenue Operations Location: Utah. On site preferred. Compensation: Extremely Competitive plus base plus bonus performance incentives Murphy Door is the world leader…

Title: Director of Ecommerce Revenue Operations Location: Utah. On site preferred. Compensation: Extremely Competitive plus base plus bonus performance incentives Murphy Door is the world leader in hidden door and multifunctional furniture manufacturing. We design, engineer, and manufacture everything in house across two highly automated facilities. Over 200000 doors installed worldwide. INC 5000 fastest growing company. Category leader. Now we are hiring the person who protects and scales our digital revenue engine. This is not a Shopify admin role. We are hiring a Director of Ecommerce Revenue Operations to own pricing architecture, configuration logic, and revenue integrity across Shopify and Microsoft Dynamics. Our products are customizable. Options stack. Pricing logic is complex. A small error can multiply fast and cost real money. This role sits at the intersection of ERP, ecommerce, and margin control. You will ensure cost changes flow cleanly from Dynamics to Shopify. You will eliminate discount stacking errors. You will govern SKU logic across thousands of configurable combinations. You will build systems that prevent revenue leaks before they happen. What You Will Own • Shopify pricing architecture and product configuration logic • Microsoft Dynamics cost synchronization and price governance • Margin protection and pricing optimization • Promotional rule structure and discount control • SKU governance and option dependency mapping • Automated QA processes for pricing validation • Revenue leak detection and correction • Cross department change control for new product launches Who We Are Looking For • 5 to 10 plus years in ecommerce operations, revenue operations, or pricing governance • Deep Shopify or Shopify Plus experience • Experience working directly with ERP systems such as Microsoft Dynamics • Strong grasp of margin math and contribution analysis • Experience managing configurable product catalogs • Systems thinker who builds structure, documentation, and controls • High ownership mentality. No excuse culture. Compensation Base salary: depending on experience and depth of ownership Plus Bonus Performance incentives tied to measurable revenue integrity improvements Full benefits Long term growth inside a vertically integrated manufacturing powerhouse If you have built pricing systems, cleaned up broken logic, and protected margin at scale, this is a serious seat with real responsibility. If you are looking to simply manage a storefront, this is not the role. Apply if you want ownership over revenue integrity inside a company that moves fast and expects excellence.

Murphy Door in Ogden, Utah is seeking a Customer Service Supervisor to lead our post-sale customer support team. The role involves overseeing daily customer service operations, coaching team members,…

Murphy Door in Ogden, Utah is seeking a Customer Service Supervisor to lead our post-sale customer support team. The role involves overseeing daily customer service operations, coaching team members, and resolving escalated customer issues. The ideal candidate will demonstrate strong communication and problem-solving skills, thrive in a fast-paced environment, and be passionate about developing people. This position offers a competitive base salary of $50,000 and includes benefits such as medical, dental, and vision insurance, along with 401(k) matching.

Murphy Door | Ogden, Utah Lead a Team. Elevate the Customer Experience. Build Something Exceptional. Murphy Door is a rapidly growing manufacturer of innovative hidden doors, furniture, and storage…

Murphy Door | Ogden, Utah Lead a Team. Elevate the Customer Experience. Build Something Exceptional. Murphy Door is a rapidly growing manufacturer of innovative hidden doors, furniture, and storage solutions. We are seeking a Customer Service Supervisor to lead our post-sale customer support team and help deliver an exceptional customer experience that reflects the quality of our products and brand. This position is responsible for overseeing daily customer service operations, coaching team members, resolving escalated customer concerns, and ensuring service goals and performance expectations are consistently achieved. The ideal candidate is a strong communicator, problem solver, and leader who thrives in a fast‑paced environment and is passionate about developing people and improving processes. Key Responsibilities • Supervise and support the daily activities of the Customer Service team. • Monitor workloads, response times, and service quality. • Coach, develop, and motivate team members to achieve individual and team goals. • Serve as the primary escalation point for complex customer issues and complaints. • Partner with Sales, Production, Shipping, and Operations teams to resolve customer concerns. • Monitor and report on customer service performance metrics and trends. • Ensure accurate documentation of customer interactions and case resolutions. • Identify opportunities for process improvement and enhanced customer satisfaction. • Assist with onboarding, training, and performance management activities. Qualifications • High School Diploma or equivalent required; Associate's or Bachelor's degree preferred. • Minimum of 3 years of customer service experience. • Previous supervisory, lead, or team leadership experience preferred. • Experience handling escalated customer concerns and conflict resolution. • Strong communication, organizational, and problem‑solving skills. • Ability to work effectively in a collaborative, team‑oriented environment. • Experience with CRM or customer service software preferred. What We Offer • $50,000 base salary • Medical Insurance • Dental Insurance • Vision Insurance • 401(k) with company match • Paid Time Off • Paid Holidays • Gym Membership Reimbursement • Tuition Reimbursement Program • Career Growth and Advancement Opportunities • Ongoing Training and Development Physical Requirements • Frequently sit, stand, walk, and use hands and fingers to operate office equipment. • Ability to communicate effectively in person, by phone, and electronically. • Ability to occasionally move throughout office and manufacturing environments. • Ability to lift and carry up to 15 pounds occasionally. • Ability to remain in a stationary position and work at a computer for extended periods. Work Environment This position primarily works in an office environment with regular interaction with customers and team members. Equal Employment Opportunity Statement Murphy Door is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable federal, state, or local law. Americans with Disabilities Act (ADA) Murphy Door is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state laws. Employment At-Will Statement • Employment with Murphy Door is at-will. This means that either the employee or the Company may terminate the employment relationship at any time, with or without notice, and with or without cause, subject to applicable law.