Terms and Conditions

Damages, Repairs, and Claims

Product Inspections

We strongly recommend inspecting your Murphy Door products in full prior to scheduling any contractors. Murphy Door is not liable for any additional fees from contractors or lost time related to damages, defects, or delays. Please ensure the product meets your expectations before hiring third-party labor.

Manufacturer Responsibility

Murphy Door strives for the highest quality, but we understand that there are times when mistakes or errors may occur. If damage or defects are present, Murphy Door will replace the product or send replacement parts until it meets all functional expectations as advertised.

Product Dimensions

Posted Dimensions

All general product dimensions are posted online or are available upon request. These dimensions reflect standard specifications and may vary slightly due to production methods.

Fitment Responsibility

It is your sole and complete responsibility to determine if the products will fit in your intended location of installation. While Murphy Door designs products for standard openings, we cannot guarantee compatibility with all spaces due to variations in framing, trim, and wall conditions.

Functional Design Considerations

For safety, functionality, and proper swing clearance, actual product dimensions will vary slightly from the selected dimensions. For example, choosing a 36" door refers to the dimension of the inside of the jamb. The actual bookcase measurements will vary depending on style and options selected (i.e. door depth, etc.). These variances are intentional and are designed to be hidden by trim or finish work during installation. Design consideration dimensions are available upon request.

Custom Sizing

Murphy Door offers custom sizing and projects, with functionality and safety in mind. These custom designs must be agreed upon at the time of purchase, and any applicable custom fees are paid at the time of purchase. Custom sizing must be part of the original order and confirmed by Murphy Door.

Assembly and Installation

Product Assembly

Most Murphy Door products are assembled at the factory prior to shipment. In some cases, large items may be partially disassembled for safe and efficient transport. Products that ship fully unassembled will be clearly labeled as such on the product page at the time of purchase.

Some assembly may be required after delivery. Murphy Door is not liable for any damages resulting from improper assembly and installation of the products. You are responsible for ensuring the products are installed and assembled correctly and safely, and we strongly recommend seeking qualified, competent assistance. Murphy Door is not responsible for damage to persons or property due to improper assembly, use, or installation of the product.

Assembly and Installation Instructions

Murphy Door provides detailed assembly and installation instructions with most products. If the instructions cannot be found, they are available as PDFs on our website at https://murphydoor.com/pages/instruction-manuals. It is your responsibility to review and follow these instructions carefully. We strongly recommend reading the full instructions before beginning assembly or installation. If you have any questions during assembly or installation, please contact Murphy Door for clarification before proceeding.

Applicable Law

Jurisdiction

This Site is controlled and operated by Murphy Door from its offices in the United States. Accessing or using the Site from territories where the content is illegal is prohibited. If you choose to access the Site from outside the U.S., you do so at your own risk and are responsible for complying with all applicable local laws.

Export Compliance

You may not use, export, or re-export any content from this Site in violation of U.S. export laws or regulations.

Governing Law

All matters relating to the Site, these Terms, or your use of the Products will be governed by the laws of the State of Utah and applicable U.S. federal laws, without regard to conflict of law principles.

Legal Venue

You agree that any legal action or proceeding will be brought exclusively in the state or federal courts located in Weber County, Utah. You consent to the jurisdiction of these courts and waive any objection based on venue or forum.

Attorneys' Fees

In the event of any legal action arising from these Terms, the prevailing party will be entitled to recover reasonable attorneys' fees and court costs in addition to any other relief granted.

Collection Proceedings

Responsibility for Costs

If Murphy Door initiates collection efforts due to non-payment or a disputed credit card charge, you agree to be responsible for all collection costs, including legal fees, court costs, and return shipping of the Products.

Product Returns

You must return the Products to Murphy Door in accordance with these Terms. If the Products are damaged by you or during return transit, you are responsible for the full cost of repair or replacement.

Interest on Overdue Payments

All overdue payments will incur interest at the lesser of 18% per annum or the maximum rate permitted by law, compounded monthly and calculated on a 360-day year, beginning from the original due date until payment is received in full.

Credit Reporting

Murphy Door reserves the right to report unpaid balances or failed payments to all major credit reporting agencies in compliance with the Fair Credit Reporting Act.

Limitation of Liability

General Disclaimer

To the fullest extent permitted by law, Murphy Door and its affiliates, employees, agents, and representatives are not liable for any damages arising from your use—or inability to use—this Site or its contents. This includes all potential claims, whether or not Murphy Door has been advised of the possibility of such damages.

Types of Damages

You agree to release Murphy Door from liability for any and all damages, including but not limited to:

  • Incidental, consequential, or punitive damages

  • Loss of profits, data, goodwill, or business opportunities

  • Measurement or installation errors

  • Business interruptions or delays

  • Losses resulting from intangible harm

These limitations apply regardless of the legal theory under which the damages are claimed, including warranty, contract, tort, or any other cause of action.

Maximum Liability

To the extent permitted by law, Murphy Door's total liability under any claim related to the Site or Products shall not exceed $100 USD.

No Guarantee of Results

Product Guarantee Scope

Murphy Door's guarantee is strictly limited to the quality and functionality of the Products as advertised. Murphy Door does not act as a contractor, installer, or design consultant and does not guarantee fit, installation compatibility, or suitability for any specific application.

Disclaimers

You acknowledge and agree that:

  • Murphy Door makes no warranties, representations, or guarantees regarding the Product's fitness for your specific use or location.

  • Murphy Door is not responsible for ensuring the Product fits in your intended installation space.

  • Murphy Door makes no promises about the effectiveness, accuracy, or timeliness of its Site or services in meeting your project goals.

Murphy Door will not be held liable for any construction, remodeling, or design decisions made by you or your contractors based on the use of Murphy Door Products or resources.