Privacy policy

What information do we collect?

We collect information from you when you register on our site or place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

We use Google Analytics for aggregated, anonymized website traffic analysis. In order to track your session usage, Google drops a cookie (_ga) with a randomly-generated ClientID in your browser. This ID is anonymized and contains no identifiable information like email, phone number, name, etc. We also send Google your IP Address. We use GA to track aggregated website behavior, such as what pages you looked at, for how long, and so on. This information is important to us for improving the user experience and determining site effectiveness. If you would like to access what browsing information we have - or ask us to delete any GA data - please delete your _ga cookies, reach out to us, and/or install the Google Analytics Opt-Out Browser Add-On.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

For SMS/text message programs, we do not share, sell, or rent your mobile number, SMS consent status, or related personal information to third parties for their own marketing purposes without your explicit consent.

SMS/Text Message Communications

How We Use Your Mobile Number

If you provide your mobile phone number to Murphy Door® (or sign up for our SMS/text message program), you consent to receive promotional and transactional text messages from Murphy Door® at the number you provided. Messages may be sent using automated technology. Messages may include offers, updates, reminders, order-related notices, or other marketing or service content. Message frequency may vary.

Charges and Carrier Terms

Message and data rates may apply based on your mobile carrier plan. We are not responsible for any delays or undelivered messages caused by your carrier.

How to Opt Out or Get Help

You may opt out at any time by replying STOP to any message we send. After opting out, you may receive a confirmation message, and no further messages will be sent unless you opt in again. For assistance, reply HELP or contact us at help@murphydoor.com.

Information We Collect for SMS

We collect and store your mobile number, SMS opt-in status, message interaction data (such as delivery confirmations), and any information you provide via text message. This information is used solely to operate and manage the SMS program.

How We Share Your Information

We do not share, sell, or rent your mobile number, SMS consent status, or related personal information to third parties for their own marketing purposes. We may share your information with service providers who assist in operating this text messaging program, but only as necessary for them to provide those services and only under confidentiality obligations. We may also disclose information as required by law.

Your Privacy

Your mobile number and SMS-related information are handled in accordance with the practices described in this Privacy Policy, including our security and data-handling commitments.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

By using our site, you consent to our online privacy policy.