Horizontal Murphy Beds: Tight on Space, Never on Sleep

I just placed an order with Murphy Door and was so incredibly pleased with the Customer Service.
Almost immediately, I received the nicest text message from a representative named Vica who reached out to see if I had any questions or needed additional assistance with my order. All my questions were answered quickly and Vica was so friendly and helpful. I don't even have the door yet, but I am so incredibly pleased with the ease of ordering and the speed in which someone reached out to me to verify my order and answer any additional questions I may have had. So far, a very pleasant experience.

So far, so good. I’m purchasing a door And the customer service has been great. So far, it’s been an open and shut case.
My rep is VICA

Having knowledgeable hardware vendors is an important part of running a custom cabinet shop. The entire team at Murphy Door understands that. We recently worked directly with Anna, who was able to answer our questions and get products sent out quickly.

Valerie was a great help, pleasant and answered all of my questions very quickly. It was obvious that she knew her stuff. Thank you.

Vika did an amazing job handling my closet door project. Went over every detail to make sure it was correct and everything went smoothly thank you Vika at customer service for taking care of me and my needs. She informed me the door jam I got was the wrong one and made sure to get me the correct jam size. Thanks again

Vica was great helping us. Stayed with us until the issue was resolved! Thank you.

Great company, Sydney is amazing to work with.

Vica was a great help getting the order processed and into production! Can’t wait to see how the final product turns out.

Working with Tim Spaulding and Sydney from the concierge service was great! Both were easy to talk to, sweet on the phone, and extremely helpful!

I ordered a Murphy door a year ago and ended up losing some of the hardware to reinstall it, and Sydney was amazing, and helping me get the specific hardware that I needed as she Send it to me quickly, so I would have it in time for a family reunion. I’m so grateful for Sydney.

First class customer service!!! Vica was exceptional in assisting me with my issue. Glad to know there are companies like this and people like Vica out there.

I’ll be shopping here more just knowing there is great service like hers.

Mario Bracy /Duluth GA

Bought many hinges from Murphy door great quality.
Had a warranty claim only once Vica was great in assisting. Great company

Vica was very professional and helpful and answered all of my questions thoroughly. I’m excited to receive and install my new Murphy Door!

Sydney was great on the phone. Helping me redeem a coupon after a purchase and going through all the details with me to ensure a successful and correct order!

I was first dealing with JP he was great he helped me and my builder with any and all questions we had. We hit a hard spot and when I was just about to give up hope on murphy door Sydney one of the managers stepped in. Sydney you definitely helped saved the day with your next day delivery. Thank you for understanding and not just treating me like a customer but made me feel like part of the murphy door family. Thank you so much please continue to do what you do and go above and beyond.