Horizontal Murphy Bed - Twin (Unassembled)

This was our first murphy project. It was a key element of our owner bath remodel. Overall, I'm glad we have it. However, there were several hiccups along the way with communication from this company, the hinge parts initially provided were wrong, and the final execution of the product leaves some quality to be desired.
Nick with customer service took accountability along the way, which helped me not be completely angry. If you're considering this company, just beware they have one shipment person and apparently phenomenal marketing skills, so their service can be quite delayed (requested correct part to be shipped ASAP on Dec. 18, it left the factory on Jan.2).

Without detailing every piece of my story, the company communicated incorrectly about timeline, took accountability and hustled to get the door to us, but it was delivered with the wrong parts.

There was scuffing on my boards from not being individually wrapped. I had to complain about that to be given a paint kit (awaiting arrival).

Installation directions are quite challenging; our GC messed up install until my husband and I examined and highlighted each key part (notably: adjusting for the door bow with internal hardware).

It's not super easy to open. The design of my bathroom is for this to be a hidden linen storage but now I am nervous about how tightly I need to pull because the magnetic catches are so strong. This may be better for the seldomly opened storage, and we may end up installing a small, discrete handle of some sort.

Overall, it looks nice enough but was a giant headache and I would recommend a different product/company to a friend in my same shoes.

Researched options and found this the best for a secret door. Installation is tricky but manageable with instructions.

Works great and online instruction is great

"Fit perfectly in the rough opening. Matches the decor beautifully."

"Installation instructions could be improved for less experienced users."

Door arrived in perfect condition and met expectations.

"Door exceeded expectations, sturdy and attractive. Installed as a hidden door for a game room."

"Wish there were more size options for smaller openings. Still very satisfied with the look and feel."

The Murphy floating shelf looks excellent and works as described. The shelf has a strong build and is sturdy. Easy to assemble. I put mine in the kitchen above an open counter.

It took 4 hours to put together and hang. The door works great and looks great.

"Elevates the overall aesthetic of my living room while providing hidden storage."

"Good quality door, but assembly instructions were difficult to follow."

"Unfinished knotty alder looks amazing with the custom stain applied."

"The hardware is top-notch. Operates smoothly even after months of use."

"Ball-bearing hardware makes it operate flawlessly even fully loaded with books."

Great product!

Perfect and beautiful

I was very impressed with the packaging and delivery! Our builder didn't have any issues installing. The opening ended up being smaller than I expected, but it will be perfect for my daughters' secret hideout.

"Customer service was phenomenal. Helped me select the perfect door for my project."

"Installed in my basement as a wine cellar entry. Visitors are amazed!"

Needed a Hidden Door lock; Carrie in Customer Service helped find an installation video and tracked order shipping. Very responsive.

"Arrived on time, well-packaged. Installation was straightforward."

"The way this door integrates with the room is simply genius. A practical and beautiful solution!"

Great service during ordering. Minor door issues resolved quickly. Preparing to order another door for pantry.

"A bit pricey, but the quality and functionality justify the cost."