How long is the Murphy Door warranty?

Murphy Door offers a three-tier limited lifetime warranty. Structural steel, hardware, hardwood, MDF core panels, cabinet hardware, and labor are covered for the lifetime of the original purchaser. Finishes, mechanical locks, and wood veneer are covered for five years. Electronic locks, openers, keypads, fingerprint readers, key fobs, and battery backups are covered for one year.

Is the warranty transferable if I sell my home?

No. The warranty extends only to the original purchaser at the original delivery address and is non-transferable. Proof of purchase is required for any claim.

Are mattresses covered under the Murphy Bed warranty?

No. Mattresses are not included with Murphy Beds and are not covered under this warranty. The bed frame, gas-piston mechanism, hardware, and structural components carry the standard tiered coverage.

What happens if my electronic lock fails after one year?

Electronic components — locks, openers, keypads, fingerprint readers, key fobs, and battery backups — are covered for one year from delivery. After that period, Murphy Door can often help you source replacement parts at cost, but the failure would not be covered under warranty.

What if my door arrived damaged from shipping?

Email photos to help@murphydoor.com within 72 hours of delivery, including your order number. Murphy Door will replace or repair shipping-damaged components at no charge, including replacement shipping.

Where are Murphy Doors made?

Every Murphy Door is designed, engineered, and manufactured in our own U.S. facilities in Ogden, Utah; West Haven, Utah; and Lexington, Kentucky. Electronic components are the one exception — those are sourced from specialized overseas manufacturers and carry a one-year warranty.

Warranty Claim & Lifetime Coverage

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