This was our first murphy project. It was a key element of our owner bath remodel. Overall, I'm glad we have it. However, there were several hiccups along the way with communication from this company, the hinge parts initially provided were wrong, and the final execution of the product leaves some quality to be desired.
Nick with customer service took accountability along the way, which helped me not be completely angry. If you're considering this company, just beware they have one shipment person and apparently phenomenal marketing skills, so their service can be quite delayed (requested correct part to be shipped ASAP on Dec. 18, it left the factory on Jan.2).
Without detailing every piece of my story, the company communicated incorrectly about timeline, took accountability and hustled to get the door to us, but it was delivered with the wrong parts.
There was scuffing on my boards from not being individually wrapped. I had to complain about that to be given a paint kit (awaiting arrival).
Installation directions are quite challenging; our GC messed up install until my husband and I examined and highlighted each key part (notably: adjusting for the door bow with internal hardware).
It's not super easy to open. The design of my bathroom is for this to be a hidden linen storage but now I am nervous about how tightly I need to pull because the magnetic catches are so strong. This may be better for the seldomly opened storage, and we may end up installing a small, discrete handle of some sort.
Overall, it looks nice enough but was a giant headache and I would recommend a different product/company to a friend in my same shoes.
